People are the bedrock of voluntary and community groups; be they paid staff, volunteers or the community you work with. Well trained staff and volunteers and understanding the needs of your community are key to success. Looking after your people is essential.
Here you can find help to develop your paid and voluntary workforce and reach out to your community.
Have a question or can’t find what you are looking for? Contact us on firstname.lastname@example.org or 01904 704177.
Community First Yorkshire Resource Sheets
- Effective Community Engagement Guidebook and Toolkit – We have created this handy resource, comprising a guidebook and toolkit, which brings together learning from a range of communities and provides a step-by-step guide to running an effective community engagement project.
- Trustee recruitment toolkit: enrich your board with the right trustees – Our guide will walk you through your trustee recruitment journey from planning and identifying what you need, advertising, interviewing and appointment, to induction. We’ve included some useful templates to help you along the way.
- Employing a Member of Staff – the perfect crib sheet for everything you need to know if you’re a voluntary group or small charity who is employing a member of staff for the first time.
Community First Yorkshire Volunteer Information Sheets
- Volunteering Charter: pledge your commitment to good volunteer management by signing up to our charter.
- Flexible volunteering – What is flexible volunteering and how can it work for your organisation and your volunteers? Find out what to consider in this resource.
- Creating a friendly volunteering environment – What steps should you take to create an environment where your volunteers feel welcomed and want to stay?
- Finding your volunteers – A look at the different ways to find the volunteers you need.
- Sample volunteer consent form for under 18s – A word form that you can adapt for your own purposes.
- Involving young people – A guide to what you should you consider when involving young people in volunteering.
- Volunteer Agreements – It’s important to clarify what’s expected from a volunteer involving organisation and a volunteer.
- Sample volunteer policy – A sample policy that you can adapt for your own use.
- Sample volunteering agreement– Adapt this sample agreement to clarify expectations from you, the volunteer involving organisation, and your volunteers.
- Volunteers and employment law – While volunteers are not employees, this guide covers everything from expenses and insurance to safeguarding.
- Volunteer role descriptions – What should you include in a role description for your volunteer?
- Volunteer policy – Having a volunteer policy ensures a consistent approach to working with your volunteers.
- Recruiting volunteers – A useful guide covering everything on your recruitment journey from interviews and appointment, and to how to welcome your volunteer.
- What to do if things go wrong – A simple guide on what to do if problems arise with your volunteers.
- Becoming a volunteer ready organisation – This guide lists the essential things you need to consider to become volunteer ready.
- Support & Supervision – What’s the best way to support the volunteers involved with your organisation?
- Volunteering in North Yorkshire (VINY) directory – Find out how easy it is to use our Volunteering in North Yorkshire directory to find the right volunteering role for you by watching our short video.
- National learning hub for volunteers – Are you a volunteer or do you work with volunteers? OpenLearn national learning hub for volunteers takes you on a journey with tools, resources and courses, to help you gain confidence and recognition.
- Digital guide: Working with volunteers: Copyright considerations – This guide created by Naomi Korn Associates offers advice when it comes to the rights of volunteers and the material they create.
- Action Towards Inclusion – presentation shared at our Volunteer Co-ordinators’ Network meetings as regards ATI’s support for people who are looking to gain employment and training to help them get closer to, or into the job market
- Jobcentre Plus – presentation shared at our Volunteer Co-ordinators’ Network meetings as regards the Department of Work and Pensions Customer Volunteering and Support
- NCVO – Volunteering: a family affair?
- OpenLearn – Introducing the voluntary sector
- Innovations in Dementia – guide for volunteers supporting a person with dementia
- NCVO – Advice on involving and managing volunteers during the coronavirus outbreak
- Institute for Volunteering Research (IVR) – reports, data & statistics
- UK Civil Society ALMANAC 2019 – data, trends, insights
- NCVO – Good practice in volunteer management
- NCVO – Get the perfect volunteer -creating volunteer roles
- Looking after employee health, safety, and wellbeing on returning to the workplace – Zurich’s returning to work guide provides useful information about safe working procedures and lone working, providing a checklist of key considerations.
- Guide for employers on how they can tackle loneliness – This is a guide produced by The Campaign to End Loneliness with examples of good practice and learning, with five key themes in tackling loneliness at work.
- Qwell for Men – A new free online mental health service has been launched to support men across North Yorkshire. Men can now access free and anonymous online counselling anywhere using a computer, smartphone or tablet.
- Mind Coronavirus and your mental health – Information resources are available to help people cope during this time including pages on difficult feelings about the coronavirus pandemic, anxiety and panic attacks.
- What Works Centre for Wellbeing – Volunteer wellbeing: what works and who benefits?
- British Red Cross – Tackling loneliness: support for people feeling lonely
- The King’s Fund – Resources for health and care leaders
- Zero Suicide Alliance – Life Matters Podcast Series
- Community First Yorkshire – Social Prescribing Guide and Toolkit
- Harrogate District Harnessing the Power of Community – Wellbeing at Work guide
- Catalyst – 40 tools for creating human connection through your digital services
- School for Social Entrepreneurs – Recover & Rebuild: Managing wellbeing & avoiding burnout
- Samaritans – resources about your mental health Mental Health & Wellbeing during the coronavirus outbreak
- The King’s Fund – Mental health & Wellbeing resources to help those working across health & care.
- Relationship Matters – website that helps families facing distress on relationships during lockdown.
- York & North Yorkshire Growth Hub – Mental Health & Wellbeing Toolkit
- Our Frontline – Mental health and wellbeing resources
- Zero Suicide Alliance – e-training
- Health Education England – Suicide Prevention e-learning
- ALSS – Dimentia Awareness, Mental Health Awareness, Equality and Diversity, Adults with Learning Difficulties, team building, confidence, social care, autism
- IDAS – Domestic Abuse Awareness Training
- CharityComms – A wellbeing guide for comms professionals
- Community First Yorkshire and ACRE resources to help promote good safeguarding practices for community and village halls.
- Safeguarding adults and children – North Yorkshire County Council information on how to minimise the risk of abuse, how to spot the signs of potential abuse and how to report any safeguarding concerns you may have.
- NCVO Knowhow – safeguarding resources to help you understand what safeguarding means and take steps to make your organisation safer.
- North Yorkshire Safeguarding Adults Board (NYSAB) – partners from across North Yorkshire work together to protect adults from abuse.
- NYSCP (safeguardingchildren.co.uk) – partners from across North Yorkshire work together to ensure children are effectively safeguarded
- NSPCC Child protection guidance for voluntary and community groups – resources for those just starting out or reviewing existing safeguarding processes.
- NSPCC Safeguarding concerns: practice example – hiring out space – examples of common safeguarding scenarios and practical advice about how to respond to help you keep children safe; includes an example specifically discussing the hiring out of space.
- Anna Craft Trust Safeguarding guidance for disabled children and adults at risk – resources to assist in achieving best practice in safeguarding disabled children and adults at risk.
- Children’s safeguarding policy and procedure: We have compiled these documents which you may find useful when compiling safeguarding policies and procedures. Each document should be carefully reviewed and tailored to meet the specific needs of your organisation.
- Guidance on the development of safeguarding adults policies and procedures – North Yorkshire Safeguarding Adults Board has produced this guidance which provides recommended content and a suggested structure for a safeguarding policy and procedure. Each organisation will however be different and will need to use this guidance to create a policy and procedure that reflects the needs of their organisation and their service users.
- Adult safeguarding procedure – we have compiled this safeguarding procedure which should be carefully reviewed and tailored to meet the specific needs of your organisation.
- Gov.uk guidance on handling safeguarding allegations in a charity – a step by step guide to help charities correctly manage their concerns, identify the right people to contact if needed and access helpful resources and advice.
- Gov.uk government statutory guidance, definitions, and responsibilities – every organisation that delivers charitable activities has a responsibility to safeguard people from harm or abuse, whether they are staff members, volunteers, or other people who come into contact with your charity through its work. This tool will help charities in England to handle the reporting of safeguarding allegations about the behaviour or actions of a person in their charity.
- Parents against child exploitation (PACE) – Keep them safe: an interactive CSE learning tool
- NSPCC learning – Safer recruitment training
- West and North Yorkshire Chamber – Safeguarding Everyone: Protecting Children, Young People and Vulnerable Adults
- Advocacy Alliance – Safeguarding Training and Prevention
- Against Violence and Abuse – Digital Safeguarding Resource Pack
- Lloyds Bank Academy – Staying safe online
Training from external providers
- A collection of free mental health courses by Future Learn to debunk common misconceptions and put a stop to mental health stigma.
- Recovery College Online – online educational courses and resources to people with experience of mental illness
- University of York – free online learning sessions to help businesses and charities recover, innovate and grow.
- Selby College – free distance learning courses to support CPD and upskilling
- The Skills Network offers a range of over 35 free, fully funded courses in subjects including healthcare, childcare, health and well-being, business, mental health, personal development and more.
- We Find Any Learner – free distance learning courses to upskill your workforce, improve or develop new skills.
- Department for Education – The Skills Toolkit, free digital and numeracy courses to help you build up your skills
- British Red Cross – Training for coronavirus volunteers
- The Open University – Improving health and wellbeing
- The Open University – Young people’s wellbeing
- Voluntary Action Sheffield – Level 3 Award in Volunteer Management – Distance Learning Qualification
- Voluntary Action Sheffield – Level 4 Certificate in Volunteer Management – Distance Learning Qualification
- ALSS – dementia awareness, mental health awareness, autism awareness, equality & diversity, learning disabilities, team working, effective communication, motivation, confidence building
- Tyro Training – communication skills, appraisals, developing a team, time management, managing performance, managing stress in the workplace, managing volunteers, autism awareness, dementia awareness, equality & diversity, adult safeguarding
- Directory of Social Change – online training on personal development
- Roots HR CIC are giving away a Recruitment Toolkit full of useful guidance, templates, tools and a training webinar to support your organisation
- The Virtual Village Hall – What would a virtual village hall look like? This is a programme of themed online activities designed to enjoy at home. Sessions are led by expert tutors, Royal Voluntary Service activity coordinators, volunteers and some well-known faces.
- Charity Bank – Covid-19 and the Social Sector report
- Community First Yorkshire – Stronger together: A toolkit for building community connections
- Community First Yorkshire – Making Every Contact Count (MECC) – this webinar explains why tackling loneliness maters in our communities and how having connecting conversations, using the Making Every Contact Count approach, can help them be stronger and more resilient.
- UK Parliament – free online events and training to help get your voice heard
- Spark & Co – Covid-19 BAME Resource Hub
- Citizens Online – resources to help you stay in touch with family, friends or colleagues during the coronavirus outbreak
- Happy City – Happiness Pulse
- Lloyds Bank Foundation – Personal Development Planning
- Prince’s Countryside Fund – The Village survival guide
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