Managing Volunteers

A Community First Yorkshire event

Discover what it takes to lead volunteers with impact

Whether you’re new to managing volunteers or looking to strengthen your skills, this engaging session dives into what makes an effective volunteer manager or coordinator. We’ll explore the essential qualities and responsibilities of the role, and how these vary across the VCSE sector.

The training is broken up into four sessions:

Session 1: Good practice in involving volunteers
Session 2: Reaching and recruiting volunteers
Session 3: Supporting and developing volunteers
Session 4: Celebrating the impact of volunteers

What will you learn?

You will learn about:

Volunteering, as defined in the Vision for Volunteering, and as experienced in different contexts across North Yorkshire
Volunteer role descriptions
How to recruit and induct volunteers, using a variety of different scenarios taken from the North Yorkshire context
How best to support a team of volunteers and the psychological contract between volunteers and volunteer management/coordination
How to write effective job descriptions, adverts, and marketing plans.

Who should attend?

Volunteer managers/coordinators, including people who are new to the role or want to refresh their understanding
Trustees and others with a significant interest and involvement in the management of volunteers for their organisation.

Please note this training is aimed at voluntary, community and social enterprise (VCSE) organisations and groups based in North Yorkshire or delivering services within North Yorkshire.

What's included?: Tea and coffee provided. Bring your own lunch. Local amenities.

About the trainers: Vicki held a Volunteer and Operations Manager post within the heritage sector before joining Community First Yorkshire. She has practical experience in volunteer recruitment, training and support. Prior to this, Vicki had a long career working with children and young people across formal education, youth services, and careers advice and support for SEND young people, including managing a district-wide service of volunteer “buddies” for young people and setting up and supporting volunteer-led youth clubs.

Laura Elson is a consultant and trainer with 20 years’ experience in Volunteer Management, Fundraising and Trustee Recruitment. She has worked with over 60 organisations, from community groups to national and international charities and is an experienced Trustee. Her clients have included the Vision for Volunteering, Dogs Trust, Citizens’ Advice UK and The Centre for European Volunteering.

Laura has a master’s degree in strategic Charity Marketing and PGDip Voluntary Sector Management from the Centre for Charity Effectiveness. She is an Associate Consultant with NCVO, The Association of Chairs, The Association of Fundraising Consultants and has delivered training for NCVO, The Association of Volunteer Managers, MACC, Voluntary Action Leeds, and a wide range of national and local charities.

Cost: £35

Concessionary places

Thanks to funding from North Yorkshire Council, we have free ‘first come, first served’ places if you meet either of the criteria below. You can self-select a free place during booking.

Criteria:

You are from a North Yorkshire VCSE organisation with an income of up to £5k

OR

You are from a North Yorkshire VCSE organisation with an income of up to £25k that is experiencing financial hardship and would struggle to pay.

These spaces are limited so if a free place is not shown when you go to book, you can ask to be added to the waiting list for a free place on a future training session.

No shows and concessions

Please note that if you don’t attend training that you have booked on without giving seven days notice, you will be required to make the full payment. This also applies to free places. This is to allow as many participants as possible access to our training. See our  Terms and Conditions  for more information.